Categories and Criteria

Care Home of the Year

This category is open to any care home; from a small family run facility to a large corporate one.

While the standard of facilities and technology on offer will be considered, in this category we will be particularly looking at what make you stand out from other care homes in your area, with a strong focus on dignity in care, innovation and compassion.

And if you make the shortlist, we will want feedback from both your staff and residents on what being part of your care home means to them.

In short, you will have a facility to be proud of – and will want to shout about it.

Activities Team of the Year

From bingo to aerobics, this category is all about keeping your residents engaged and entertained with activities.

We’ll be asking to speak with your activity co-ordinator and residents about the different sessions you provide.

How do you tailor your activity timetable for your participants? Is there something for everyone?

We’ll conduct on site surveys with your residents to find out what they think of your activity offering.

Commitment to Training and Development

This award is aimed at care homes who are dedicated to training and development. How do you ensure your staff are constantly improving? Why do you think it’s important to keep members of your team educated? These are questions we’ll ask you.

We’ll speak with different members of your team, and look at how you ensure they’re kept up to date with training, so that your clients are offered the best care.

Care Team of the Year

This award will be presented to the team who are able to best demonstrate a shared vision and agreed goals. You’ll work as a team to provide the best care and resident experience a well as being able to demonstrate passion and commitment to the workplace, and respect to support each other.

Examples of how teamwork has solved a problem, led to improvements or made a difference to the residents should be included.

Lifetime Achievement Award

This special award will be presented to the man or woman whom the judges believe has dedicated their working life to the caring industry. We’re looking for someone who’s made a long-term outstanding contribution. If you have worked with someone exceptional over the years who has excelled, inspired or made a difference, please nominate them.

Dementia Care Team

Are you part of a first class team that provides outstanding dementia care? If you ensure dignity and respect is first on your list of priorities we want to hear from you.

We want to see how your team ensure residents comfort isn’t compromised by offering support.

You’ll need to provide us with details on how you care for your dementia patients and any specialist qualifications your team have that makes them perfect for the job.

Retirement Village of the Year

Do you work at a retirement village that offers a wide range of facilities? Have you got a spa, a cinema or a gym?

Do your residents have access to luxury facilities and the latest modern technology? This is the category for you.

Your retirement village will have to stand out from all the others, perhaps because of the activities and opportunities on offer to members, or because of the outstanding care on offer.

End of Life Team of the Year

This category is tailored for the teams that focus on providing the most compassionate end of life care they can.

You will be required to provide full details of the end of life plan, the type of patients you treat, and provide examples of where your team have shown compassion, kindness and dignity during the end of life process.

Volunteer Team of the Year

This award will acknowledge the importance of the volunteers in this industry. The judges are looking for a team of selfless individuals who have shown great enthusiasm and determination in their work.

You will be required to show evidence and provide details of your team's commitment to residents, and the home they work in. This team could do great work with the wider community or get involved with the day to day running of the home.

The winner of this category should be a vital life line to the facility they work in.

Management Team of the Year

This award will be presented to the team who are able to use communication and passion for the industry to get the best out of their team.

You’ll work closely with your employers to provide residents with a fantastic experience.

The winning team should ensure they manage staff who are proud of the facility they work in.

Best Innovation in Care

If you’re a facility that’s dedicated to bringing original and inventive ideas into your care home then this is the award for you.

You should provide details of any innovative ideas you’ve brought into your care homes and why they help with the day to day running of your facility.

This could be anything from using new technology and ideas to introducing new activities to your residents.

Care Employer of the Year

Are you proud to work for your employer? Do they inspire you to do your best, and reward you when you go above and beyond what is expected?

Whether you’re a member of the housekeeping team, a caterer or a carer. If you work with a company that make you inspired to come to work every day, we want to hear from you.

Care Group of the Year

This award will honour the care group that ensure they invest in every aspect of their company.

Do you ensure your employees are trained to the best of their ability, and your residents are happy and comfortable? Have you created a thriving and efficient working environment in all your facilities? If so we want to hear from you.

Catering Team of the Year

We’re looking for a catering team that ensure they strive for perfection with every meal they cook.

Providing residents with tasty and nutritionally balanced food, making sure they have a good experience every time.

You’ll need to be part of a team that have excellent communication skills and are able to build up a rapport with residents.

Quality in Housekeeping

Are you part of a housekeeping team that has an eye for detail and a passion for perfection?

We want to hear from you. If you and your colleagues have kindness and trust at the top of your priority list, and you do a fantastic job every time, this is the award for you.

Best Outdoor Environment Award

This award is aimed at care homes with outstanding outdoor facilities that engage residents.

Whether you’ve created a sensory garden or a space for older people to enjoy the great outdoors, this award is ideal for you.

We'll need to see evidence of residents enjoying the facilities, and hear about what differences your outside space is making to their life.